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Questions Are the Answers in Customer Service


Product Code:  C-105
Price: $37.00


E-Brochure (PDF)

Questions Are the Answer for Customer Service  Demo

This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.




 





 
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Inscape Publishing Certified DiSC® Trainer
Zitzloff Training Resources • 122 Edgewood Ct. • Wayzata, MN 55391
Phone: 612-845-9284 • Fax: 952-487-3459 • E-mail: judy@zitzlofftrainingresources.com | Site Map